Shipping policy

We strive to ensure a smooth and reliable delivery experience for our customers.

Order Processing:
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays may require additional processing time.

Delivery Time:
Standard delivery across Pakistan typically takes 2–5 business days, depending on the destination and courier service availability.

Shipping Charges:
Shipping charges are calculated at checkout and may vary based on location, order value, and promotional offers. Free shipping may be offered on selected orders and campaigns.

Order Tracking:
Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) to monitor your shipment status.

Delivery Delays:
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances.

Incorrect Shipping Information:
Customers are responsible for providing accurate shipping details. Dameem Fragrances is not liable for delays or failed deliveries resulting from incorrect or incomplete address information.

Damaged or Missing Items:
If your order arrives damaged or if any item is missing, please contact our customer support team within 48 hours of delivery with relevant photos and order details for assistance.

For any shipping-related inquiries, please contact us at dameemfragrances@gmail.com or call 03324408434.